What Are The Shipping Charges?
Shipping charges are calculated using a table method based upon the value of the order before any applicable taxes. Specifically:
$10 minimum, plus 10% of the order subtotal, max $75
For international orders (also including HI, AK, and the Territories of Canada), the shipping rate will be determined based on the weight and size of the parts ordered, according to quotes from the couriers. A $50 charge will be added to each International order at checkout. This will be subtracted from the total shipping quote. No hassle – if you decide the shipping is too expensive, we will fully refund your payment. It’s very rare that the shipping price is responsible for cancelling an order.
How Do We Ship to the USA?
We ship out of Breslau, Ontario by UPS. We pay all border costs (and street rod parts are duty free).
Prices are listed in Canadian dollars. If you are in the US, your bank will seamlessly complete the conversion at the time we run your credit card.
We accept all major credit cards, including American Express. We also accept Interac debit cards. Payment is processed through Stripe online and Moneris in-store. Welder Series does not have access to your credit card information for online purchases.
Merchandise may be returned only for manufacturing defects or errors in filling the order on our part, within 30 days ONLY with an authorization number from Welder Series – call 1-888-648-2150. The return authorization number will speed up the credit process because we will know the details regarding the return. All goods approved for return must be shipped freight prepaid and no COD returns will be accepted. Product and packaging must be in NEW condition. All “accepted” items are subject to a 15% handling/restocking fee.
We are Committed to Privacy
Your privacy is very important to us. As such, we are providing this notice explaining our online information practices and the way your information is collected and used. A strong guarantee of privacy is essential to our success and to your ongoing patronage. This privacy notice applies to all information collected or submitted on this website.
How Your Information is Used
We use email addresses ONLY to answer the email we receive, to provide confirmation notices relating to registration and orders and to advise you of product updates and other news if you have subscribed to this feature. Addresses are not used for any other purpose and are not shared with any outside parties.
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We have put in place appropriate physical and electronic procedures to safeguard and secure the information we collect online. In this way, unauthorized access is prevented and data accuracy is maintained.
We use industry standard Secure Sockets Layer (SSL) 256 bit encryption technology to encrypt the personal account information and credit card details provided during the entire order process. SSL encrypts all information transmitted and verifies the identity of the server and that the original message arrives safely. At no time can your credit card information be intercepted.
Your browser is automatically checked to ensure it supports the highest level of security. If your browser is not compatible with our SSL security feature, you will be unable to purchase from our site. Although this may be an inconvenience, we feel it is in our best interests to ensure our customer’s credit card details are always 100% safe.
Guarantee & Liability
Merchandise is guaranteed free from defects in material and workmanship. Products found to be defective will be repaired or replaced subject to our inspection and approval. Welder Series will not be liable for the use or misuse of any product we manufacture or sell.
Welder Series parts are to be assembled and installed by qualified welders. The purchaser of Welder Series parts must establish the suitability of the parts and the qualifications of the person welding the parts. Welder Series parts, welded improperly, could fail and cause injury or death.
Our liability will end with the repair or replacement of the part if we find it to be defective. See the “Shipping/Returns” section for more information.