This isn’t really a Dear Welder Series post, but more of a “Dear Customer…” post.
Some events of late made me think about a few questions people may develop as they browse chassis brackets on the Internet. While I’m certainly not naive to think that there aren’t other companies making similar products, or even that they shouldn’t be, I do want to clarify a few things.
First, if you notice a picture on another site that looks uncannily like a picture of a product on our website, that’s a Welder Series picture. I’ve personally taken every product picture on the site, except the customer-submitted pictures. We keep an up to date list of reputable businesses selling Welder Series product here. If the site isn’t on the list, but they’re using our images, ask where the part comes from. A number of shops buy our products and sell or install them as such. There’s no shame in asking where the part comes from. If they can’t say it’s from Welder Series, but they’re using our image to (mis)represent the product, that doesn’t seem fair to me or you. There are some sites selling genuine Welder Series products, but there are some who aren’t but are still using our images.
Second, with a very small number of exceptions (I’ll list them below), every product sold on our website is a Welder Series product. What does that mean? It means the CAD drawings originated on our computer, the steel is to the best of our ability sourced from Canada or the USA (we specify this on our purchase orders for steel), and it was welded in our shop. If I wouldn’t put it on my car, I won’t send it to you. It’s that simple. I’m pretty picky, too.
Here are the parts that are not manufactured by us:
Every tig weld that leaves here should look like this:
I don’t want to come off sounding like we’re the only place you can buy quality hot rod chassis parts. Of course there are a number of companies producing quality products. What irks me is when our photos are used to misrepresent the quality of another company’s product.
If you have any questions about our products, we’d like to hear from you.
Thanks very much for your time.
DW, Paul, and Dorothy Horton